Refund Policy

Last updated: 2026-08-11

Fill in the specifics your billing provider actually supports (in-app purchase platform, payment gateway) before publishing — the structure below is a starting template.

Eligibility

Paid in-app purchases may be eligible for a refund if requested within [X] days of purchase and the purchased feature has not been substantially used. The ₹110 app credit is promotional and is not itself refundable as cash.

How to request a refund

Email support@luckx.online with your registered account details, the purchase date, and the reason for the request.

Processing time

Refund requests are typically reviewed within [X] business days. Approved refunds are returned to the original payment method, which may take additional time to appear depending on your bank or payment provider.

Exclusions

Purchases that have been fully consumed, promotional credit, and purchases made more than [X] days ago are generally not eligible.